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VOL for Support

Answer technical questions with the evidence attached

Index manuals, papers and internal notes in one corpus. Your support team gets cited answers and can jump to the exact passage in the map.

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Trusted by fast-growing research teams around the world

  • Helix Labs
  • northwind
  • Quanta
  • atlas.bio
  • Meridian
  • COBALT
  • Lumen Institute
  • orbital
Support teams

Why support teams choose VOL

Built on Docs, Papers and your own documents, with every answer sourced.

Cited replies

Draft replies that quote the exact source paragraph.

Instant answers

Median answer time under two seconds on large corpora.

Workflows

Route unanswered questions to the right expert automatically.
fewer escalations
38%
median answer
1.6s
self-serve
24/7
per cited answer
<2s
How it works

From question to evidence in three steps

Pick the corpora that matter to your team, ask in plain language and follow the citations straight into the map.

  • Choose Docs + Papers
  • Ask: “Which calibration procedure applies to firmware 4.2 sensors?”
  • Open sources and clusters on the map
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DocsPapers
Testimonials

Don't just take our word for it

Our users are our best ambassadors. Discover why research teams choose VOL to explore what the world knows.

  • “VOL feels like a search engine and a map had a very well-designed child. I found three related consortia I had never heard of.”
    LODr. Lena OkaforResearch Lead, Helix Labs
  • “The citations are the killer feature. I can finally trust an AI answer because I can click straight into the source.”
    MIMarco IlićInnovation Manager, Meridian
  • “We replaced two weeks of desk research with an afternoon on the map.”
    SBSofia BrandtHead of Strategy, Quanta
  • “Embedding the chat atom in our portal took less than an hour. Our users love it.”
    TFTomás FerreiraCTO, atlas.bio
  • “Seeing CORDIS projects next to the papers they produced changed how we plan proposals.”
    AVAino VirtanenGrants Officer, Lumen Institute
  • “For clinical evidence, provenance is non-negotiable. VOL shows provenance on every single line.”
    PRDr. Priya RamanMedical Affairs, Cobalt Health
More use cases

VOL works for every team

Smarter, simpler exploration

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